Privacy Policy
By visiting our website and using our services, you understand and accept how we treat personal data in accordance with our privacy policy. We respect your privacy and right to control your personal data.
Table of Contents
Overview
We will be happy to tell you what data we collect and why. The Finally Home Limited Privacy Policy describes what data we collect, the purpose of the processing, how you can control your own data and how to contact us.
This privacy policy applies when you use applications, web pages and services that are included in an application or on a website operated by Finally Home Limited. This Privacy Statement applies to your use of the Finally Home website and/or mobile applications or when you otherwise provide your personal data to Finally Home, for example, if you are looking to buy, sell or rent a property.
Here is a summary of what you can expect when you visit our website:
- We track your web activity for marketing purposes
- We collect personal information for marketing and communication purposes
- We process personal information by sending it to integrated email and customer relationship management (CRM) systems
- We store personal information in our databases for analysis purposes
- Your web behaviour and activity may be used for marketing purposes, such as targeting and marketing analysis
What Personal Data Do We Collect?
We collect information primarily from you as a customer. Examples of personal data we may collect are your company name, your name and other contact details such as telephone number, email address or physical address. Finally Home Limited will update your information from other public records as necessary to maintain the accuracy of the repository.
Finally Home Limited stores personal data in relation to the following:
Notification of a service offered through the various platforms offered by Finally Home Limited
When you enter your e-mail address or mobile phone number on the site
If you contact us via email, telephone, our websites and social media
If you sign up for an email subscription
When you visit our websites and access our application, including traffic data, location data, blogs and other communication data
Tenants
When you become a tenant through our lettings team, we will collect personal data about you.
| Processing Activity | Categories of Personal Data | Purpose of Processing | Lawful Basis |
|---|---|---|---|
| Registering prospective tenants |
|
To provide our services to you | Consent / Our legitimate interest in running our business |
| Arranging viewings |
|
To provide our services to you and your prospective Landlord | Consent |
| Communicating offers |
|
To provide our services to you and your prospective landlord | Consent |
| Onboarding new tenants |
|
To verify your identity, conduct our client due diligence checks | Legal obligation / our legitimate interests in running our business |
| Collecting rent |
|
To provide services to you and your Landlord | Consent / Legitimate Interest |
| Managing the service to the tenant |
|
To provide services to you and your Landlord | Consent / Legitimate Interest |
| Marketing properties you may be interested in |
|
To send you email and/or postal messages with information about Finally Home brands and other content we think may be of interest to you | Consent or Legitimate Interest |
Buyers
When you buy a property with us, we will process your personal data.
| Processing Activity | Categories of Personal Data | Purpose of Processing | Lawful Basis |
|---|---|---|---|
| Registering prospective buyers |
|
To provide our services to you | Consent / Our legitimate interest in running our business |
| Arranging viewings |
|
To provide services to you | Consent |
| Communicating offers |
|
To provide services to you | Consent |
| Onboarding new buyers |
|
To verify your identity, conduct our client due diligence checks | Legal obligation / our legitimate interests in running our business |
| Collecting payment |
|
The performance of a contract or to take specific steps before entering into a contract with you | Contract |
| Managing the service to the buyer |
|
The performance of a contract or to take specific steps before entering into a contract with you | Contract |
| Marketing properties you may be interested in |
|
To send you email and/or postal messages with information about Finally Home brands and other content we think may be of interest to you | Consent or Legitimate Interest in running our business |
Website Visitors
The below table sets out the purposes for processing, the personal data used and the lawful basis. This applies to the main Finally Home website.
| Processing Activity | Categories of Personal Data | Purpose of Processing | Lawful Basis |
|---|---|---|---|
| Responding to enquiries |
|
Providing ongoing client services | Legitimate Interest |
| Creating an account |
|
To provide our services to you | Consent |
| Analytics |
|
For improvement of our website, apps, and other online services and to create content that is relevant to you | Consent |
Your Rights and Choices
You have rights in relation to your personal data and you may request that your stored data be amended or destroyed. Finally Home Limited will, on its own initiative or on the initiative of the customer, rectify any data it considers to be incorrect.
Right to Rectification
Request that your stored data be amended or corrected if it is inaccurate or incomplete.
Right to Erasure
Request that your data be deleted when it is no longer necessary for the purposes it was collected.
Right to Restrict Processing
Request that the use of your data be restricted in certain circumstances.
Right to Withdraw Consent
Withdraw your consent at any time where we rely on consent for processing your data.
Data Storage and Retention
The company will retain your personal data for as long as you have a commercial relationship with us. For marketing purposes, information that is more than 5 years old is not used. Data will be deleted when it is no longer relevant or necessary for analysis or direct marketing purposes.
How to Contact Us
For more information on the management of personal data or if you have any questions, please do not hesitate to contact us:
Email Us
Write to Us
Barrule House, Ronaldsway Industrial Estate, Ballasalla, IM9 2AW
Changes to this Privacy Statement
Our Privacy Statement may be updated from time to time to take account of changes to our operations or practices. When we make changes, we will revise the "last updated" date. We recommend that you check this page from time to time to inform yourself of any changes.
Terms and Conditions
This website is owned and controlled by Finally Home Ltd. If you use this website you agree to the terms and conditions set out below. Finally Home is a limited liability company registered in Isle of Man (IOM) with registered number 137541C.
Disclaimer
While Finally Home makes every effort to ensure that everything on the website is accurate and complete, we provide it for information only. We make no explicit or implicit guarantee of its accuracy, and we neither accept responsibility for errors, inaccuracies or omissions.
Intellectual Property
All information featured on the Finally Home website is protected by our intellectual property rights, including copyright and trademarks, and is owned or licensed by Finally Home. All such rights are reserved.
Property Information
Property particulars are not an offer or contract. You should not rely on information as being factually accurate about the property, its condition or its value. A buyer or lessee must find out by inspection that all information is correct.
Governing Law
Any terms and conditions concerning the usage of this website will be governed by the laws of Isle of Man and England, and any dispute will be determined exclusively by the respective Courts.